Terms of Service

You must be at least 18 years old and capable of forming a binding contract to use the Service. If you are using the Service on behalf of a company or other entity, you represent that you have authority to bind that entity to these Terms.

Wrap Right provides a software-as-a-service platform accessible at WrapRight.app. We may add, modify, or discontinue features of the Service at any time, with or without notice, and we are not liable to you for any such changes. The Service is intended for use within the United States; we make no representation that it is appropriate or available for use elsewhere.

• You must provide accurate, current, and complete information when creating an account.
• You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account.
• You must notify us promptly at the contact address below if you suspect unauthorized use of your account.

• The Service is offered on a subscription basis at $250.00 per month ("Subscription Fee"), billed automatically in advance each billing cycle to the payment method on file, unless otherwise stated on an order page.
• Payments are processed through PayRight, our payment processing brand, which is powered by a third-party payment processing partner (the "Payment Processor"). By subscribing, you authorize us and our Payment Processor to charge your chosen payment method on a recurring basis until you cancel. Your relationship with the Payment Processor, to the extent it has its own terms disclosed to you at checkout, is separate from your relationship with us, and you acknowledge that information about you and your account may be disclosed to the Payment Processor as necessary to process payments.
• Prices are subject to change. We will provide at least 30 days' notice of any price increase before it takes effect on your account. Continued use of the Service after a price change takes effect constitutes acceptance of the new price.
• You are responsible for any taxes associated with your use of the Service, except taxes based on our net income.
• Failure to pay may result in suspension or termination of your access to the Service. See our separate Refund Policy for details on cancellations and refunds.

To the extent your use of the Service involves cardholder data or sensitive authentication data ("Account Data") processed through PayRight and our Payment Processor: our Payment Processor is responsible for the security of Account Data it stores, processes, or transmits, in accordance with the Payment Card Industry Data Security Standard (PCI-DSS). We are responsible for the security of our own systems that interact with Account Data. Each party will maintain appropriate administrative, physical, and technical safeguards for the systems under its control, and will promptly notify the other upon becoming aware of any confirmed unauthorized access to Account Data.

You agree not to:

• Use the Service for any unlawful purpose or in violation of any applicable law or regulation;
• Reverse engineer, decompile, or attempt to extract the source code of the Service, except where permitted by law;
• Interfere with, disrupt, or attempt to gain unauthorized access to the Service, other users' accounts, or our systems;
• Use the Service to transmit malware, spam, or any harmful or infringing content;
• Resell, sublicense, or provide the Service to third parties outside the scope of your account plan without our written consent;
• Use automated means (bots, scrapers) to access the Service except through officially supported APIs.

We reserve the right to suspend or terminate accounts that violate this section.

• You retain ownership of any content or data you upload or submit to the Service, including data about your shop's services, vehicles, film/materials, and your own customers ("Your Content"). You grant us a limited license to host, store, process, and — as described in our Privacy Policy — aggregate and de-identify Your Content solely as necessary to provide and improve the Service.
• You are solely responsible for the accuracy of Your Content and for ensuring you have all necessary rights, consents, permissions, and legal basis to submit it to the Service — including any personal information about your own customers (e.g., their name, contact information, vehicle details) that you enter into WrapRight. This means you are responsible for providing your own customers with any notices, and obtaining any consents, required by applicable law before entering their information into the Service.
• You represent and warrant that Your Content does not violate any applicable law or infringe the rights of any third party, and you agree to indemnify us against claims arising from Your Content as described in Section 15 (Indemnification).

• The Service, including its software, design, text, graphics, and trademarks, is owned by Wrap Right or its licensors and is protected by intellectual property laws. These Terms do not grant you any ownership rights in the Service.
• Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for your internal business purposes.
• Feedback: If you provide us with feedback, suggestions, or ideas about the Service, you agree we may use that feedback for any purpose, including to improve the Service, without any obligation or compensation to you.
• Aggregated Statistics:We may monitor use of the Service and compile aggregated, de-identified data derived from Your Content and Service usage generally — including statistics about services, vehicles, and film/material usage across shops on the platform — that does not identify you, your shop, or an individual end customer ("Aggregated Statistics," as further described in our Privacy Policy). As between you and us, we own all Aggregated Statistics, and we may use, retain, publish, and share Aggregated Statistics for any lawful business purpose, including maintaining and improving the Service, industry benchmarking, and research.

• By creating an account, you consent to receive electronic communications from us (email and in-app notices) regarding your account, billing, and the Service.
• Texting and calling functionality within the Service is provided through integrations with third-party communications providers, including Quo and RingCentral (each, a "Communications Provider"). Any text messages or calls sent to you or to your customers through the Service are transmitted by the applicable Communications Provider, not directly by Wrap Right. Your (and your customers') use of that texting/calling functionality is also subject to the applicable Communications Provider's own terms of service, and that Communications Provider — not Wrap Right — is responsible for carrier registration and compliance requirements (e.g., 10DLC/A2P registration) associated with message delivery.
• If you use the Service (via a Communications Provider integration) to send text messages, calls, or emails to your own customers (e.g., appointment reminders, quotes, or marketing), you are solely responsible for ensuring that use complies with applicable law, including the Telephone Consumer Protection Act (TCPA), the CAN-SPAM Act, and any state-law equivalents. This includes obtaining any required consent from your customers before messaging them and honoring opt-out requests. You agree that Wrap Right is not the sender of your customer communications and bears no responsibility for your compliance with these laws.

The Service may integrate with or link to third-party services. We are not responsible for the content, policies, practices, or availability of any third-party service, including any data loss or downtime caused by a third-party service outside our control, and your use of such services is governed by their own terms.

We may identify you as a Wrap Right customer, using your business name and logo, in our marketing and promotional materials (e.g., customer lists, case studies). You may opt out of this at any time by contacting us at the address below.

Some jurisdictions do not allow the exclusion or limitation of certain damages, so some of the above limitations may not apply to you.

You agree to indemnify and hold harmless Wrap Right from any claims, damages, losses, and expenses (including reasonable attorneys' fees) arising from your violation of these Terms, misuse of the Service, Your Content, or your failure to comply with Section 9 (Text Messages, Calls & Electronic Communications) with respect to your own customers.

• You may cancel your subscription at any time through your account settings or by contacting us. Cancellation serves as notice effective at your next billing date — you will retain access to the Service through the end of your current paid billing period (however many days remain in that cycle), after which your subscription will not renew and your access will end. See our Refund Policy for details.
• Post-termination data export: Once your access ends, we will make Your Content available for export in a commonly used, machine-readable format (e.g., CSV) for up to 30 days after termination or expiration of your subscription, upon request to the contact address below. After that 30-day window, we may delete Your Content in accordance with our standard data retention practices, and we cannot guarantee its recovery.
• We may suspend or terminate your access to the Service, with or without notice, for violation of these Terms, non-payment, or any conduct we believe harms the Service or other users.
• Upon termination, your right to use the Service ceases immediately (subject to the post-termination export window above). Sections of these Terms that by their nature should survive termination (including Sections 7, 8, 12, 13, 14, and 19) will survive.

Neither party will be liable for any delay or failure to perform its obligations under these Terms (other than payment obligations) resulting from causes beyond its reasonable control, including natural disasters, acts of war or terrorism, internet or utility failures, or government action.

We may update these Terms from time to time. If we make material changes, we will notify you (e.g., by email or an in-app notice) and/or update the "Last updated" date above. Your continued use of the Service after changes take effect constitutes acceptance of the revised Terms. If you do not agree to the changes, you must stop using the Service and cancel your subscription.

These Terms are governed by the laws of the State of Wyoming, without regard to its conflict-of-laws principles. Any dispute arising out of or relating to these Terms or the Service will be brought exclusively in the state or federal courts located in Wyoming, and you consent to personal jurisdiction there. Before filing a claim, both parties agree to first attempt in good faith to resolve the dispute informally by contacting the other party in writing.

• Entire Agreement: These Terms, together with our Privacy Policy and Refund Policy, constitute the entire agreement between you and Wrap Right regarding the Service.
• Severability: If any provision of these Terms is found unenforceable, the remaining provisions will remain in full effect.
• No Waiver: Our failure to enforce any right or provision will not be considered a waiver of that right.
• Assignment: You may not assign these Terms without our written consent. We may assign these Terms in connection with a merger, acquisition, or sale of assets.

Questions about these Terms can be sent to: wraprightapp@gmail.com